At Ross Mortgage, your financial security is our top priority. We’re dedicated to keeping you informed about potential threats that could put your homeownership at risk. Today, we’re sharing an important warning issued by the Federal Communications Commission (FCC) about a widespread scam targeting homeowners across the United States.

What You Need to Know About the “Green Mirage” Scam

Fraudsters are using highly sophisticated techniques to pose as mortgage lenders and deceive homeowners out of thousands of dollars. Here’s what you should know:

• How it works: Scammers impersonate legitimate mortgage lenders, often spoofing the caller ID to make it appear as if the call is coming from your actual lender. They may even know personal details about you, like your name, address, and mortgage provider.
• Their tactics: These scammers often threaten foreclosure, then offer fraudulent relief programs. Victims are directed to send payments through unusual methods, like money orders to third-party “attorneys” or by uploading funds to prepaid accounts like Walmart Green Dot Money Cards.
• The consequences: Many homeowners don’t realize they’ve been scammed until it’s too late, often when their real lender begins foreclosure proceedings.

The FCC reports that this scam, known as "Green Mirage," has caused hundreds of thousands of dollars in losses to homeowners. More than 400 legitimate mortgage institutions have been impersonated by these fraudsters.

How to Spot a Scam

Protecting yourself starts with awareness. Here are some common red flags that indicate a potential scam:

1. Pressure Tactics: If someone threatens foreclosure or demands immediate payment, proceed with caution. Legitimate lenders will not pressure you in this way.
2. Unusual Payment Methods: Be wary of anyone asking for payment through unconventional channels, such as prepaid cards or money orders.
3. Too-Good-to-Be-True Offers: If you’re offered a deal that seems suspiciously generous, it’s likely a scam.

Ross Mortgage: Your Trusted Partner in Security

At Ross Mortgage, we want you to feel confident and secure in your financial journey. If you’re ever uncertain about a call, email, or communication you receive regarding your mortgage, here’s what you can do:

• Verify the Caller: Hang up and contact your lender directly using the phone number listed on their official website or your loan documents.
• Consult Us: If Ross Mortgage is your lender, reach out to your trusted loan officer or our customer service team immediately. We’re here to help verify any communication you receive.
• Stay Informed: Educate yourself and your family about common scams to reduce your risk of falling victim. We’ll continue to share updates and alerts to help keep you safe.

Take Action Today

If you suspect you’ve been targeted by a scam, act quickly:

1. Report It: Notify your lender and file a complaint with the FCC.
2. Secure Your Accounts: Change passwords and monitor your financial accounts for unusual activity.
3. Spread the Word: Share this information with friends and family to protect others from falling victim to similar schemes.

Your Safety Comes First

The “Green Mirage” scam is a sobering reminder that fraudsters are always looking for new ways to exploit homeowners. But with the right information and precautions, you can safeguard your home and your finances. At Ross Mortgage, we’re proud to combine decades of expertise with a commitment to protecting your dreams of homeownership.

If you have any questions or concerns, reach out to us today. We’re here to help, every step of the way.