Our Culture
Our ROSSWAYS open the door of possibility and give our customers clarity, choice and certainty.
Core Values
We are hard working.
This doesn't mean we that we toil for all hours of the day and night. It means that we work smart, that we collaborate with one another and that we work until we are assured that we have performed on our promise to the customer.
We are knowledgeable.
At Ross Mortgage, we are lifelong learners. We know that in a fast changing world we must constantly increase our personal knowledge, skills and understanding of business, technology and customer expectations.
We are helpful.
We treat others as we would wish to be treated. We empathize with others and assist one another and our customers in solving problems and creating solutions of mutual benefit.
Do the right thing.
We not only do things right we do the right thing. We operate in all areas of our work life to ensure that the outcomes that we support are in the best interest of our customers and one another.
