Ross Mortgage is proud to welcome Kayla Moore, an experienced loan officer with nearly a decade in the mortgage industry, to our growing team. With a background in finance and a passion for helping others, Kayla is dedicated to guiding homebuyers through the mortgage process with clarity and confidence. 

As a Mortgage Advisor at Ross Mortgage, Kayla works closely with clients to simplify home financing and provide personalized solutions tailored to their goals.

Helping First-Time Homebuyers Navigate the Mortgage Process

Kayla specializes in working with first-time homebuyers, helping them understand their options and m

ake informed decisions. She also brings valuable expertise as a Certified Veteran Advisor, supporting military families and those using VA loan benefits.

Her approach is rooted in education and transparency.

“A lot of people don’t realize they don’t have to put 20% down. I start by educating—no pressure, just helping people understand their options.”

Rather than focusing only on loan qualifications, Kayla prioritizes what matters most to her clients—their real-life budget.

“I ask people what monthly payment they feel comfortable with—not what they qualify for. You know your finances better than anyone.”

She also encourages buyers to prepare financially before purchasing a home.

“If you’re planning to increase your payment, try it for a few months first. It helps you build savings and see what that payment actually feels like.”

Why Kayla Chose Ross Mortgage

After working with larger mortgage companies, Kayla was drawn to Ross Mortgage’s team-focused, client-first culture.

“It feels like a home. Everywhere else felt like just a business—but this feels like where I should be.”

That sense of connection and shared purpose makes a difference—not only for the team, but for the clients they serve.

Committed to Clients and Community

Outside of work, Kayla is a dedicated mom of three and an Army spouse, giving her a unique understanding of the needs of military families. She’s also passionate about building community, creating online groups that help connect homebuyers and support local professionals.

Connect with Kayla Moore

Whether you're a first-time homebuyer, looking to refinance, or exploring your mortgage options, Kayla Moore is ready to help you every step of the way.