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At Ross Mortgage, we believe that the confidentiality and
protection of our customers
information is one of our basic responsibilities. While information is
critical to providing quality service, we recognize that one of our most
important assets is our customers' trust. We believe that your privacy should
not be compromised while offering a variety of financial
products and services that consistently exceed your expectations and help you
accomplish your goals. We believe we can manage both through our privacy
policy.
Ross Mortgage pledges to limit the use and collection of
information about our customers to that which is necessary to administer our
business, provide distinctive personal service, and offer opportunities to our
customers. We will only use information in ways that help identify additional
products or services that will benefit our customers, in accordance with the
principles set out in this policy.
Information We
Collect:
Ross Mortgage may collect nonpublic personal information about
you from the following sources:
- Information we receive from you on applications or other forms, such as your
name, address, social security number, assets and income
- Information about your transactions with us or others, such as your account
balance, payment history, parties to transactions and credit card usage
- Information we receive from a consumer reporting agency such as your
creditworthiness and credit history.
Information We
Disclose:
We may disclose the information we collect, as described above,
to companies that perform services on our behalf, to other financial
institutions with whom we have joint marketing agreements, or as authorized by
you. We do not disclose any nonpublic personal information about you to anyone
else, except as permitted by law.
If you decide to close your account(s)
or become an inactive customer, we will continue to adhere to the privacy
policies and practices as described in this notice.
Our Commitment to Ensuring
Your Privacy:
Within Ross Mortgage, we restrict access to your personal and
account information to those employees who need to know that information to
provide products or services to you. We maintain physical, electronic, and
procedural safeguards that comply with federal standards to guard your nonpublic
personal information. We also pledge to respond to requests to correct
inaccurate information in a timely manner.
Ross Mortgage wants you to understand how we use the
information you provide, and we are committed to ensuring your personal privacy.
If you have any questions about how we protect your confidential information,
please contact your local branch, call our corporate office at
(248) 547-4700 or (800) 521-5362 , or e-mail us
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| GLOSSARY
FAQ CONTACT US |
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| Headquarters - 248.547.4700 or 800.521.5362 |
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 Equal Housing Lender |
| Copyright © 2001 - 2004 Ross Mortgage Corporation, All Rights Reserved |
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